Resumé

Summary

I am a UX Designer and Certified ScrumMaster (CSM) with cross-functional expertise in software product management, UX/UI, Adobe Creative Suite, front-end development (HTML5/CSS3), Agile methods, graphic design, and information architecture. I seek to collaborate with internal and external stakeholders to establish expectations and achieve measurable outcomes. I'm motivated to design and build and deliver anything that helps, that works, that meets (and hopefully exceeds) expectations. I believe that the best workplaces are where small teams collaborate, learn new things, and have fun.

Employment History

Software Program Manager
Daimler Trucks North America
Portland, Oregon
2017 - current

Software Program Manager, CHEC Truck Electronics Manufacturer software
Certified ScrumMaster, motivating scaled Scrum teams to deliver enterprise software on cadence
Served at various times as UX Designer, QA engineer, technical writer
Third Place, 2019 Truck Operating Systems Awards, Customer Service

Senior User Experience Designer
Daimler Trucks North America
Portland, Oregon
2016 - 2017

UX Designer, TruckConnect telematics software
Certified ScrumMaster + UX Designer, Offline Management Tracking software
UX Designer, Multi-Use Parts database
UX team liaison, IT Development Operations

User Experience Designer
Moda Health
Portland, Oregon
2013 - 2016

Product Owner + Information Architect, ModaHealth.com
UX Designer: eBill online billing
Small Team Strategies workshop designer & lead (Agile + Scrum)
Moda "Spirit of Helping" President's Award, as voted by managers (2015)

Software Product Manager/UX Designer
NIKE, Inc.
Beaverton, Oregon
2011-2012

Product Manager + UX Designer for Nike Licensed Apparel imaging workflow software
Technical Writer + UX Designer for training & standards, Nike Licensed Apparel image production
UX designer, on-set Styling Guide for Nike Photo Operations

Senior Experience Designer
WebMD Health Services
Portland, Oregon
2002 - 2011

Client-facing Design Lead of private-portal implementations - Fortune 100 and major health-care accounts
Developed platform-level solutions, including the Themes and Login experiences
Acted as Lead Designer for a team of designers and contractors
Design Lead - HTML/CSS standards for email products
Worked within cross-functional Agile teams on tight deadlines
Ten-Year Service Award (2010)

Web Designer
Wellmed
Portland, Oregon
2000 - 2002

Client-facing Design Lead of private-portal implementations

Adjunct Instructor, English
Chemeketa Community College
Salem, Oregon
1995 - 1998

Challenging, rewarding, memorable.

Education

Master of Arts, Literature
University of Essex (1992-1994)
Colchester, Essex, UK
Emphasis: 19th and 20th Century English and United States Literature

Bachelor of Arts, Telecommunications & Film
University of Oregon (1988-1992)
Eugene, Oregon
Dual major: Telecommunications & Film, English

Studio Certificate, Graphic Design
Pacific Northwest College of Art (2011-2014)
Portland, Oregon
Design, illustration, visual communication, photography, drawing

Skills

Certified ScrumMaster
HTML5 + CSS3
Responsive web development
Mobile-first prototyping
Strict HTML/CSS standards for email products
Adobe Creative Suite
Source-code repositories (Visual Source Safe, Vault, Mercurial)
Defect tracking systems (Merant, Mojo Helpdesk)

Continuing Education

“Presenting Data and Information,” Edward Tufte (July 2015)
“Living in an Agile World,” Pragmatic Marketing (August 2010)
“Adapting to Agile,” Quality Tree Software (April 2010)
“Mastering CSS,” Adobe Certified Instruction (September 2009)
“Secrets Behind Designing Great User Experiences,” Jared Spool, UIE Roadshow March 2009)
“Introduction to Macromedia Flash” (continuing education), Pacific Northwest College of Art (Summer 2004)
“Presenting Data and Information,” Edward Tufte (May 2002)

Contact

Please connect with me on LinkedIn.com.

References

References available upon request.

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